Frequently Asked Questions

If you have hired staff or students whose responsibilities will include editing the website, please be aware that anyone requesting permission to edit content on any website needs to have taken the standard accessibility training within the last two years. 

Once they have passed the accessibility training, that individual can contact WebTech directly at webhelp@wwu.edu to request permission to edit a site. They need to include the following in their request:

1. Full Name
2. CAS email
3. Date that the accessibility training was completed
4. The website URL they would like permission to edit (for example: oce.wwu.edu)

One of the web tech staff will grant site editing permissions and let the user know how to log in.

Additionally, WebTech provides beginning Drupal training for new content editors to give them hands-on training for the Drupal platform.
 

Adding faculty or staff (users) to department websites (or directories) is something that only WebTech staff can do. Once a user has been added, anyone with appropriate content editing permissions can edit the user profiles. Additionally, faculty or staff who have been added to a directory *usually* have editing permissions to edit their own profile.
Here is what to include in your directory request to help us process your requests quickly and efficiently.

Send your request to add users to a department directory to webhelp@wwu.edu with the following information:

1. The person’s name.
2. The person’s Western email.
3. The URL of the website the person needs to be added to.
4. The department they are in (to connect to a specific directory within a college).
5. If possible, their role: Faculty or affiliated faculty or staff etc. (That helps us to display them in the appropriate spot within a department directory.)

An example email to WebHelp may look like this: 

Please add Jean Nissen (webstej4@wwu.edu) to the chss.wwu.edu website directory. They are faculty in the Anthropology department and should display on this page: https://chss.wwu.edu/anthropology/anthropology-faculty-staff
 

Our Case Studies page showcases examples of our work that can help spark imagination and show how particular design and/or content challenges were addressed.

The Drupal Blocks Reference page on brand.wwu.edu displays the array of blocks that are available using Drupal's Layout Builder.

Check out this resource on how to add links to your website.

Learn step by step how to add images, pdfs or other files to your website by using Drupal's Media Library.

Drupal webforms can be a bit tricky to build, but offer a great source of gathering information from users as well as being an accessible way for users to contact you. Learn more about creating webforms, or email webhelp to request that a form be built for you.